Privacy policy

This privacy policy describes how we handle your personal information. We collect, use, and share personal information to help the Eleven Ads website (‘ Eleven Ads ‘) work and to keep it safe (details below).

Collection

Information posted on Eleven Ads is obviously publicly available. Our servers are located in USA. Eleven Ads will hold and transmit your information in a safe, confidential and secure environment. If you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our servers in USA. We collect and store the following personal information:

  • email address, physical contact information;
  • computer sign-on data, statistics on page views, traffic to and from Eleven Ads and ad data (all through cookies – you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site);
  • other information, including users IP address and standard web log information.
  • Google Analytics data such as age, gender and interests based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting).
  • Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings or by downloading and installing Google Analytics opt-out browser add-on.

Use

We use users’ personal and collected information to:

  • provide our services;
  • resolve disputes and troubleshoot problems;
  • encourage safe trading and enforce our policies;
  • customize users’ experience, measure interest in our services, and inform users about services and updates;
  • communicate marketing and promotional offers to you;
  • do other things for users as described when we collect the information.

Disclosure

We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates others’ rights, or protect anyone’s rights, property, or safety (for example, if you submit false contact details or impersonate another person, we may pass your personal information to any aggrieved third party, their agent or to any law enforcement agency). We may also share personal information with service providers who help with our business operations.

Cookies

  • Our website uses cookies, web beacons, and third-parties to provide you with services that support your buying and selling activities within our online marketplace. To protect your privacy, use of these tools is limited.
  • Eleven Ads and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how Eleven Ads’s ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to Eleven Ads.

About cookies

Cookies are small files placed on the hard drive of your computer. Eleven Ads uses both persistent/permanent and session cookies to provide services to you and help ensure account security. Most cookies are ‘session cookies’, meaning that they are automatically deleted from your hard drive once you end your session (log out or close your browser).

Eleven Ads uses cookies on certain pages of the website to:

  • Enable you to enter your password less frequently during a session.
  • Provide information that is targeted to your interests.
  • Promote and enforce trust and safety.
  • Offer certain features that are only available through the use of cookies.
  • Measure promotional effectiveness.
  • Analyse our site traffic.

Cookies we use for trust and safety

Eleven Ads uses cookies, to help ensure that your account security is not compromised and to spot irregularities in behaviour to prevent your account from being fraudulently taken over.

Your choices about cookies

We offer certain features that are only available through the use of a cookie. You’re always free to decline cookies if your browser permits. However, if you decline cookies, you may not be able to use certain features on the website, and you may be required to re-enter your password more frequently during a session.

Web beacons

A web beacon is an electronic image, called a single-pixel (1×1) or clear GIF placed in the web page code. Web beacons serve many of the same purposes as cookies. In addition, web beacons are used to track the traffic patterns of users from one page to another in order to maximize web traffic flow.

Use of cookies and web beacons by third parties

We may work with other companies who place cookies or web beacons on our websites. These service providers help operate our websites, by for example compiling anonymous site metrics and analytics. We require these companies to use the information they collect only to provide us with these services under contract, and not for their own purposes.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests.

Please remember that we do not have access to, or control over, the information these third parties may collect therefore the information practices of these third parties are not covered by this privacy policy.

We do not permit third-party content on Mourjan (such as classifieds item listings) to include cookies or web beacons. If you believe a listing might be collecting personal information or using cookies, please report it to support@mourjan.com.

Using Information from Eleven Ads

You may use personal information gathered from Eleven Ads only to follow up with another user about a specific posting, not to send spam or collect personal information from someone who has not agreed to that.

Marketing

If you do not wish to receive marketing communications from us, you can simply email us at any time.

Remarketing with Google Analytics

  • Eleven Ads uses Re-marketing with Google Analytics to advertise online.
  • Third-party vendors, including Google, show Eleven Ads ads on sites across the Internet.
  • Eleven Ads and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to Eleven Ads.

Security

We use many tools to protect your personal information against unauthorized access and disclosure, but as you probably know, nothing is perfect, so we make no guarantees.

Account Deletion

Eleven Ads works hard to prevent and identify scammers and fraudulent users/postings.

In order to achieve a safer platform, Eleven Ads does not provide an option for user’s account deletion and keeps collected user data (name, email, verified phone number, postings, etc…) for one year after users’ last visit and usage of Eleven Ads services.

After one year of inactivity, all the user’s related data will be automatically deleted from our servers.

The sole reason for withholding collected user data for a year is to enable Eleven Ads to identify and resolve any disputes that may arise from an aggrieved party or any law enforcement agency.

General

If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with another company, and this other company shall be entitled to share your personal information with other companies but at all times otherwise respecting your personal information in accordance with this policy.

Eleven Ads Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore Users are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.